HOW ARE FAVORITE CANDLES MADE?

Favorite Candles are all made by hand in London with sustainably sourced soy wax, the highest grade essential and fragrance oils and cotton wicks.

WHAT SIZE ARE FAVORITE CANDLES?

Our standard size candle is 170g (H 8.5cm x W 7cm) with a burn time of approximately 40 hours.

How long should I burn my candle?

The first time you burn your candle, make sure the complete top layer of wax has melted. This should take approximately one hour. As a general rule you should not burn candles for more than 4 hours at a time.

Where can i smell FAVORITE candles?

You can smell our collection at any Favorite stockists including Miss Pem in London.

We also participate in a number of market stalls around the U.K. Follow us on social media and join our mailing list to stay up to date on events near you, new products and promotions.

Do you offer CUSTOM candles?

Yes, we offer custom candle services for weddings, birthdays, baby showers or any special event. Please use the contact us section for enquiries and quotes.

Where does favorite candle company ship?

We ship to the United Kingdom & the United States (Visit US Site).

If you are shopping outside of the U.K. or U.S. please send us a message on our CONTACT page and we can gladly provide you a shipping quote.

When will I receive my order?

You will receive an email notification when your order has shipped with tracking information.

Orders will be received in 3-5 business days.

Do you offer returns & Exchanges?

In the rare event you are unhappy with your Favorite Candle, we are happy to exchange it for another or provide a refund. Please contact us if you have any issues.